Terms of service

Terms of Service

Last Updated: March 2026

Welcome to Redivra Beauty. These Terms of Service ("Terms") outline your rights and responsibilities when using our website, purchasing our products, or interacting with our services. By visiting or purchasing from Redivra Beauty ("we," "us," or "our"), you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our services.

SECTION 1 — ELIGIBILITY & ACCOUNT ACCESS

To use our services, you confirm that you are at least the age of majority in your state or province of residence. You agree to provide accurate and complete information when creating an account or placing an order, and you are solely responsible for maintaining the confidentiality of your account details.

SECTION 2 — OUR PRODUCTS

We work hard to provide accurate product descriptions, photos, and specifications. However:

  • Product appearance may vary slightly due to lighting or display settings
  • We do not guarantee that products will meet every individual's personal expectations
  • We reserve the right to modify, update, or discontinue products at any time without prior notice

SECTION 3 — ORDERS

By placing an order, you are making an offer to purchase products from Redivra Beauty. We reserve the right to accept or decline any order at our discretion.

  • Orders are confirmed only after successful payment processing
  • Please review your order carefully before submitting
  • Cancellations may not be possible once an order has been processed
  • All returns must follow our Refund Policy

SECTION 4 — PRICING & BILLING

  • Prices may change without notice
  • Taxes, shipping fees, and import duties are not included in the listed price unless otherwise stated
  • You agree to provide valid payment information and authorize us to charge your selected payment method for all purchases

SECTION 5 — SHIPPING & DELIVERY

We strive to ship your order as quickly as possible.

  • Estimated delivery times range from 7 to 14 business days depending on your location
  • Delays caused by customs, carrier issues, or circumstances outside our control may occasionally occur
  • Once your order has been transferred to a shipping carrier, risk of loss passes to you

For full details, please see our Shipping Policy.

SECTION 6 — INTELLECTUAL PROPERTY

All content on our website — including images, logos, trademarks, videos, and written copy — belongs to Redivra Beauty or its licensors. You may not reproduce, distribute, or use any of our material without prior written permission.

SECTION 7 — THIRD-PARTY TOOLS & LINKS

Our site may include links to third-party tools or services. These are provided as-is. We are not responsible for any issues arising from third-party services. Please review their policies before engaging with them.

SECTION 8 — PRIVACY

We take your privacy seriously. By using our services, you agree to the collection and use of your information as described in our Privacy Policy.

SECTION 9 — USER FEEDBACK

If you submit reviews, feedback, or suggestions, you grant Redivra Beauty a license to use that content for marketing, product improvement, and service optimization. We reserve the right to moderate or remove any content that violates our guidelines.

SECTION 10 — ERRORS & OMISSIONS

Product descriptions, pricing, or promotional information may occasionally contain typographical errors or inaccuracies. We reserve the right to correct any errors without prior notice.

SECTION 11 — PROHIBITED USES

You agree not to use our website or services:

  • For any unlawful purpose
  • To violate intellectual property rights
  • To engage in harassment, fraud, or harmful conduct
  • To transmit malware, spam, or malicious code

Violations may result in immediate suspension or termination of your account.

SECTION 12 — TERMINATION

We may terminate your access to our services at any time for violating these Terms. Provisions relating to intellectual property, liability, and warranties survive termination.

SECTION 13 — WARRANTIES & LIABILITY

Disclaimer: Unless expressly stated, all products and services are provided "as-is" without any warranty, express or implied.

Limitation of Liability: Redivra Beauty and its affiliates are not liable for any damages — including lost profits, personal injury, or incidental damages — resulting from the use or misuse of our products or services.

SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold harmless Redivra Beauty, its partners, employees, and affiliates against any claims or damages arising from your breach of these Terms or misuse of our products.

SECTION 15 — GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Redivra Beauty is headquartered. Any disputes will be resolved in those courts.

SECTION 16 — UPDATES TO TERMS

We may update these Terms from time to time. Continued use of our site after changes are posted constitutes your acceptance of the updated Terms.

SECTION 17 — CONTACT US

For questions about these Terms or our products:

📧 team@redivra.com 🏢 Brooklyn, NY 11209

SECTION 18 — HEALTH, SAFETY & CONTRAINDICATIONS

Important Notice: The SkinRenew Micro-Infusion Stamp involves microneedling technology and direct serum delivery. It is intended for cosmetic skincare only and is not a medical device. By purchasing and using our products, you acknowledge the following:

Intended Use

  • Designed for cosmetic use on the face and neck only
  • Supports the appearance of smoother, firmer, and more radiant skin
  • Not intended to diagnose, treat, cure, or prevent any medical condition

Do NOT Use If You:

  • Are under 18 years old
  • Are pregnant, planning pregnancy, or breastfeeding
  • Have active cancer or cancerous lesions in the treatment area
  • Have a blood clotting disorder or are on blood thinners
  • Have epilepsy or seizure disorders
  • Have active acne breakouts, eczema flare-ups, psoriasis flares, rosacea flares, or open wounds in the treatment area
  • Have a history of keloid scarring or abnormal wound healing
  • Are taking isotretinoin (Accutane) or have taken it within the last 6 months
  • Have recently undergone facial surgery, deep chemical peels, or ablative laser treatments without full clearance from your clinician

Areas to Avoid

  • Directly over active acne lesions or open blemishes
  • Eyelids
  • Over moles, warts, or unidentified skin growths
  • Over broken capillaries, varicose veins, or inflamed vessels
  • Any area that is infected, actively healing, or broken

Warnings & Best Practices

  • Always sterilize the needle head in 75% rubbing alcohol before every use
  • Replace needle heads regularly — do not share your device
  • Only use water-based, skin-safe serums — never load retinol, AHAs, or BHAs directly into the vial
  • Use gentle pressure — especially around eyes, lips, and neck
  • Do not use more frequently than every 10-15 days
  • Keep out of reach of children

Adverse Reactions Mild temporary redness immediately after use is normal and typically resolves within a few hours. Stop use immediately and consult a healthcare professional if you experience:

  • Persistent redness, burning, or pain beyond 24 hours
  • Signs of infection — warmth, swelling, or fever
  • Rash, hives, or signs of an allergic reaction
  • Any unusual or unexpected skin changes

Disclaimer The SkinRenew Micro-Infusion Stamp is intended for cosmetic use only. Individual results will vary. Redivra Beauty is not responsible for harm caused by misuse, off-label application, failure to sterilize the device, or failure to follow these safety guidelines.

By purchasing and using our products, you confirm that you have read and understood these guidelines and agree to use the device responsibly.

Questions? Contact us at team@redivra.com